Your shipment.
A real point of contact.
Updates, paperwork or an invoice question. Reach the Setara team with the reference you have, and tell us what you need.
What can we help with?
These requests go to our team. Include your booking reference, container number or invoice number so we can find the right file.
Shipment update
Ask about a milestone, delivery appointment or the next step on your shipment.
Request an update02Shipping documents
Request a document copy or ask which paperwork is needed for your shipment.
Request documents03Proof of delivery
Ask our team for the delivery confirmation associated with your shipment.
Request a POD04Invoices & billing
Request an invoice copy or help understanding a charge on your account.
Ask about an invoiceHave your reference ready.
Send the reference and a short description of your request. If you do not have a reference, share your company name and shipment route. Our team replies Monday to Friday.
Looking for ocean carrier tracking?
Use our carrier finder to reach the shipping line’s own tracking tool. For updates on your Setara file, contact our team.
Find your carrier